Terms and Conditions

All products on the site: musclebeats.com are sold for laboratory and research purposes only, They are not intended for direct consumption.The manufacturer distances itself from liability for the consequences caused by improper dosage, use during any deteriorated state of health in combination with alcohol, drugs or narcotic substances. Only more than 18 years old

These General Terms and Conditions (hereinafter referred to as the "GTC") govern the rights and obligations of the parties to a distance purchase contract concluded via the https://www.muscle-beast.com Internet Portal and its other language versions (English, Hungarian, German, Slovak, Czech) between the seller USA PODPO – OBCHODNÍ GROUP LLC
8 GREEN, STE A, DOVER 19901, DE, Company number: 7683288, ('the seller') and the buyer ('the buyer').

The seller is responsible for providing services, delivering goods to the end customer, arranging transport, communicating with customers, advising on the purchase of products and handling complaints regarding orders.

Muscle-beast.com is for communication purposes only — by e-mail, telephone or through social networks. It does not sell any goods or services directly to the end customer.

The rights and obligations of the parties to the purchase contract are governed by the legal regulation of the purchase contract pursuant to Section 588 et seq. in conjunction with Section 612 et seq. of Act No. 40/1964 Coll., the Civil Code (hereinafter referred to as the "CC").

On the basis of the purchase contract, i.e. by confirming the order, the buyer agrees to GTC and undertakes to comply with them. Deviations from these GTCs are only possible by written agreement between the seller and the buyer.

In the event that the Seller and the Buyer enter into a written Purchase Agreement in which they agree on the terms of deviations from GTC, the provisions of such Purchase Agreement shall take precedence over GTC.

"Buyer" means a natural or legal person who has ordered and paid for goods through the www.muscle-beast.com online store (hereinafter referred to as the "Buyer").

"Consignee" means the natural or legal person to whom the ordered goods are to be delivered (hereinafter referred to as the "Consignee").

"Goods" means the products ordered through the www.muscle-beast.com online store (hereinafter referred to as the "Goods").

The seller is obliged to:

The seller has the right to proper payment of the purchase price from the buyer for the delivered goods.

The buyer is obliged to:

The buyer has the right to deliver the goods to the recipient specified in the order in the quantity, quality, time and place specified by the buyer.

The buyer has the option of selecting the goods in the online store www.muscle-beast.com for delivery to the recipient.

The contractual relationship between the seller and the buyer, which is considered to be a distance contract in accordance with Act No. 102/2014 Coll., as amended, is established upon confirmation of the seller (by e-mail) to the buyer. The seller is obliged to confirm the establishment of a contractual relationship with the buyer no later than 24 hours from the receipt of the order. All other information regarding the order is sent to the buyer at the email address provided.

The buyer is obliged to fill in all the data in the order truthfully and accurately, otherwise they are responsible for non-delivery of the goods or for any damages incurred by the seller due to incorrect and incomplete data provided.

The buyer will receive an email confirming the order placed.

The order can be cancelled free of charge until it is confirmed by sending an email to the seller (info@muscle-beast.com).

The seller has the right to cancel the order and withdraw from the contract if, due to the unavailability of the goods, despite all reasonable efforts, the seller is unable to deliver the goods to the buyer within the required time frame or at the price indicated in the online store www.muscle-beast.com,

In the case of the purchase price already paid or part thereof, the funds will be returned to the buyer to their designated account within 14 days of the valid cancellation of the order.

The consumer has the right to withdraw from the contract without giving a reason within 14 days from the date of receipt of the goods. After this period, this right will expire (in accordance with Section 12 of the Act on Consumer Protection in Above-Ground Sales (Act No. 122/2013 Coll.). During this period, after receiving the goods, the consumer has the right not to place and test the goods in a manner similar to that customary when buying in a traditional brick and mortar store, to the extent necessary to establish the nature, characteristics and functioning of the goods. The consumer is responsible for any decrease in the value of the goods. Testing does not mean starting to use the goods and then returning them to the seller after a few days.

Since the contract is cancelled from the beginning in the event of withdrawal, the parties shall return or replace all mutually accepted performances. When returning goods with reduced value due to their handling in a different way than it is necessary to find out

the consumer will be returned their nature, characteristics and functionality, only a reasonable part of the purchase price corresponding to the value of the returned goods.

If the consumer withdraws from the contract, the completed download form must be sent by e-mail to info@muscle-beast.com or by post.

If the consumer withdraws from the contract, he must deliver the goods at his own expense in a safe way (Packeta, courier, in person ...) to an address that will be communicated to them in writing or electronically within 14 days from the date of withdrawal. We strongly recommend insurance of goods.

The goods must be sent together with all documents relating to the goods in question that the buyer received at the time of purchase, delivery and receipt.

In the event of a violation of the packaging in dietary supplements, it is not possible to return the goods for hygienic reasons.

The buyer has the following delivery options:

Warehouse goods are usually shipped within 48 hours of receiving the order.

If the goods specified in the order are not in stock, the buyer will be notified.

The buyer is obliged to accept the goods from the carrier. We recommend checking the integrity of the package, the number of packages, and in case of discrepancies, contact the seller immediately.

An invoice and a tax document are inserted into the package.

The Operator reserves the right to change the price of the goods. The prices quoted in the e-shop may vary, and the buyer has no right to subsequently demand a price other than the pre-agreed price.

All prices of goods and all e-commerce charges, including VAT, are indicated.

The buyer is obliged to pay the price for the goods. The order of goods and their subsequent purchase are carried out through e-commerce in the steps, methods and sequences indicated therein.

The buyer can make payment for the ordered goods using one of the following methods via:

The amount of mail according to the order value is as follows:

The operator provides a warranty for the goods for a period of 24 months, unless otherwise specified for a specific product. The warranty period begins on the day the buyer receives the goods. The buyer is obliged to familiarize himself with the instructions and warranty conditions before using the goods for the first time.

The buyer has the right to claim a warranty from the operator only in the case of goods proving defects caused by the manufacturer, it is not after the warranty period covered by the warranty and purchased from the operator. In other cases, the seller will not be able to repair the damaged goods under warranty, and if the buyer requests repair after being notified of this fact, he will be obliged to reimburse the operator for the costs associated with the performance of the service. intervention and repair of these goods. The warranty does not cover mechanical damage to the goods by the buyer, use of the goods in a non-compliant manner, i.e. unsuitable conditions, unprofessional handling, neglect of care for the goods, unprofessional assembly, improper handling and use of the goods, improper handling of the goods, unprofessional installation. All legally claimed repairs are free of charge during the warranty period. The right to repair the free warranty will also expire in the event of unprofessional intervention in the product during the warranty period by a person other than the authorized person. The Operator also reserves the right not to refund money for such goods and the right not to substitute them for another product.

The warranty also does not cover damage caused by a natural event, natural disaster, violent damage, weather conditions, or operation in extreme and unusual conditions.

If the goods need to be repaired or replaced, the buyer is obliged to send the goods exclusively via Packeta or courier to the address that will be communicated to them in writing or electronically. The goods must be well packaged with all the necessities to avoid possible damage.

The operator of the online store is responsible for the processing of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as GDPR)

More information on the principles of personal data processing can be found in this link,

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The condition for the validity of the purchase contract is the completion of all mandatory data in the order form.

The seller is not responsible for non-delivery of the shipment or for its delay in the event that the non-delivery was caused by deficiencies on the part of the buyer, for example, the buyer's incorrect delivery address, an incorrect telephone contact for the buyer or incorrectly provided any other information that turned out to be false and, as a result, the correct delivery of the goods could not have occurred.

The seller is not liable for non-delivery of goods if the goods were rejected by the person to whom they should have been delivered according to the data in the buyer's order.

The seller is not liable for non-delivery of the goods if the person to whom the goods were to be delivered was not available.

By concluding the purchase contract, the buyer declares that they meet the age requirement of 18 years.

If the ordered goods cannot be delivered by the seller for reasons on the seller's side, the purchase price paid by the buyer will be returned to the buyer's bank account.

The seller is not responsible for delayed delivery, damage to goods caused by the courier service.

On the basis of the amended Act No. 102/2014 and Act No. 391/2015 on Alternative Dispute Resolution for Consumer Disputes, the consumer has the right to an alternative (extraordinary) method of dispute resolution.

The application may be submitted in the manner stipulated pursuant to Section 12 of Act No. 391/2015 z. To submit a proposal, it is possible to use a form, the template of which is also available on the website of the relevant ministry and each alternative dispute resolution entity.

List of alternative dispute resolution entities: https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1. The consumer has the right to choose which of these alternative dispute resolution entities to turn to.

The address for submitting applications in electronic form to the Slovak Trade Inspection is ars@soi.sk

The ADR entity may reject the consumer's proposal, for example: – if the quantifiable value of the dispute does not exceed EUR 20; – if, in the light of all the circumstances, it is clear that alternative dispute resolution would only be possible with the application of disproportionate efforts, etc.

A consumer can also submit a complaint via the ODR alternative dispute resolution platform, which is available online at: http://ec.europa.eu/consumers/odr. A consumer living in the EU can lodge a complaint against a trader based in the EU.

The costs associated with alternative dispute resolution are borne by each of the disputing parties separately without the possibility of reimbursement.

The Seller reserves the right to change these General Terms and Conditions and the obligation of written notification of the amendment of these General Terms and Conditions is fulfilled by posting it on the Seller's e-shop website www.muscle-beast.com,

These General Terms and Conditions take effect against the Buyer upon completion of the order and confirmed consent.

The Buyer declares that they have read these General Terms and Conditions and fully agree with them.

The seller and the buyer have agreed to fully recognise the electronic form of communication, in particular by e-mail and the internet, as valid and binding on both parties.

These General Terms and Conditions are valid and effective from 01.12.2023.